Privacy Policy

Privacy Policy

Feihoo understands your concerns about privacy and adheres to recognized industry standards to secure information in our possession from any unauthorized use or tempering. This notice describes Feihoo privacy policy, the information we collect to ensure secure order processing and provide a highly personalized shopping experience. If you have any concerns, comments or complaints, be sure to inform us by sending email to feedback@feihooezglobal.com.

Feihoo does not disclose your personnel information to a third party, except in following conditions:

1.It is necessary to process your order or requested service.
2.In order to comply with a legal process, i.e. court order, law enforcement request etc.
3.We may disclose anonymous, aggregated user statistics to third parties for a variety of purposes. For example, we may disclose demographic data about users of our products or services.

Automatic information:

We collect anonymous information received automatically from your browser; this includes TPC/IP address, operating system, browser version and information about referrers and affiliates. Other collected information includes what pages were visited and date time of these visits. This information is analyzed and used to improve and personalize your shopping experience at Feihoo. Cookies are used to keep track of our referral partners. You may decide to turn cookies off in your browser. This will restrict use of certain features at Feihoo and adversely affect your personalized shopping experience.

Your information:

We require only limited personal information that is needed for us to safely process your online orders and be able to contact you about your transactions. If you become a Feihoo customer, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practice to improve your shopping experience and provide you with tailored services. Customer satisfaction: Feihoo is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

User profile / product inquiry form:

A password protected user profile is created for every customer at Feihoo. From account center, you can keep track your orders , their status, reprint invoices and check your purchase history online.

How do you give us feedback?

Simply send feedback via e-mail. Please note that feedback given in this manner becomes property of Feihoo and may be used for promotional purposes. If you prefer not to have your comments used in this manner, simply indicate your preference at the top of your message.

General:

Feihoo may revise this privacy policy at any time by updating this page. You should visit this page from time to time to review the then-current privacy policy. Your continued use of Feihoo constitutes your acceptance of these then-current policies. You should not use Feihoo if you disagree with any of the policies and or terms and conditions posted on this site.

 


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